Fraud Management System (FMS) Implementation Support
FMS Specification
An FMS should be an important part of the overall fraud management capability of most Telco's. The range of products and services offered by Telco's and the way in which they are implemented, configured and managed means that it is not possible for one FMS to meet all of the requirements of every operator. Telcora has extensive experience in the specification of FMS requirements and will work with you to define a detailed set of requirements and build an RFQ, specific to your needs rather than one based on the vendors’ sales brochure. Our typical requirements specification will include 200 - 300 specific individual requirements to help ensure that you get the system you really need.
FMS Supplier Selection
As with any major investment a rigorous tender and evaluation process should be conducted for the selection of a FMS. Telcora is a fully independent company and can support you in the selection of the most appropriate system for your operation. Based on our extensive knowledge and experience of the market and using tailored tools to weight and compare each vendors’ response, we will guide you through the supplier selection process to ensure that you select the most appropriate system for your operation.
FMS Implementation
Introducing an FMS into an operation is no small task. Installing a system and making it interface with your network and systems, is only part of the battle. To get the full benefit it is also necessary to integrate the FMS into your operations. Our FMS Implementation service helps you gain maximum benefit from your investment by providing: FMS integration support Implementation management Acceptance testing Parameter configuration and tuning Fraud team process and procedure definition Fraud team training and coaching Consultant placement to work within your fraud team during and following implementation
Fraud Management System (FMS) Implementation Support
FMS integration support