Our Call Record Forensics™ service is designed to help operators identify fraud and revenue loss from within their own call records. The service benefits both operators with and without their own Fraud Management System (FMS). Operators who currently use an FMS may not be able to detect certain types of fraud or revenue loss, such as International or GSM Bypass, Refiling and Interconnect Fraud. Our Call Record Forensics™ service has the ability to identify these revenue losses as well as the traditional fraud types such as call selling and PRS fraud.
Interconnect Fraud...
Interconnect fraud involves the manipulation, falsification or removal of records by operators to deliberately miscalculate the money owed by one Telco to another. There are many forms of Interconnect fraud including: International Bypass, sometimes called International Simple Resale or ISR, involves landing off-net calls onto an operators network but avoiding the international gateway to evade the International interconnect charge. GSM Bypass involves landing off-net calls onto a mobile operators network, normally through the use of a SIM box, avoiding the GSM gateway and thereby evading the GSM interconnect charge. Refiling is a form of interconnect fraud and involves the manipulation by a Telco of the origination call identification information of a call before passing that call to an interconnecting partner. This practice can allow the originating or transit operator to make the call appear as a local or national call to the terminating operator, rather than as an international call, thereby attracting a lower settlement charge.
Telcora Call Record Forensics™
The Telcora Call Record Forensics™ service is designed specifically to address these route-based fraud types. Just send us samples of your call data and network information on a regular basis and we will use our tools and techniques, developed over many years of operational fraud detection, to identify revenue leakage in your network.